Friday, August 22, 2008

E-government services: what's best library response?

A blog posting by Retiring Guy (aka Paul Nelson) shares information about a Florida Study on e-government and libraries and notes that challenges facing Wisconsin libraries are similar to those detailed in the study. The study, summarized in a posting, recommends more staff training, direct support for libraries as providers of e-government services and resources from local, state, and national governments, and collaboration between libraries and government agencies on the design and implementation of e-government services.

Here in Wisconsin, the Department of Revenue is working with public libraries and systems to significantly reduce filing of paper tax forms by encouraging online filings at public access computers. Paul mentions that the Department of Workforce Development may be open to working with libraries on a redesigned jobs website and job assistance resources.

Read the full posting at Retiring Guy's Digest.

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